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Archive for learn – Page 5

Color Month: Yellow

February is COLOR MONTH around the Pond. I mentioned that I was planning a content emphasis for each month this year to share more detailed information about various marketing or design topics both here on Plop! and on the Small Pond Facebook page and Twitter stream. I’ve been gearing up for color month, so get ready! I’m planning to share some information about color theory and color associations surrounding the basic choices in your 8-count crayon box.

Let’s start with YELLOW!

Caution lights, school buses, taxi cabs & golden arches! Yellow is all around us in our culture today. All colors deliver unspoken messages when used in design, marketing and even wall colors. Often those messages are based on what we see in nature, how a color stands up to history, popular cultural impressions and even the way our bodies are put together. All those factors impact how we respond to various colors. So, what about yellow?

Yellow is the brightest of the primary colors, and indeed all colors. From cheerful daffodil and citrus versions to more creamy hues, color variations in the yellow family create an undoubtedly sunny persona. Yellow almost instinctively says “caution” because of its association in nature with the markings of predators. And, in our culture, the familiar yellow and black road signs reinforce that idea. In fact, a yellow background paired with black offers one of the most noticeable and readable color combinations.

GENERAL IMPRESSIONS:
Yellow is equated with the brightness and heat of the sun in virtually every culture. The eye registers bright yellow before any other color. However, yellow’s reflectivity also makes it very fatiguing to the eye. Over time, a bright yellow background tires the eye and has a negative response.  Physically, yellow stimulates the appetite and increases metabolism, so we see it everywhere in food service, tableware and grocery store packaging.  Yellow almost universally recalls light and warmth. Because of that association with light and the sun, it also often signifies imagination and enlightenment. Bright yellow is widely seen as a very positive and intellectual color.

COLOR VARIATIONS:
Lighter, pastel yellows are considered mellow, soft and cheerful. Daffodil yellow maintains enough brightness to be cheerful, but also offers a more energetic and eye-catching tone–a youthful exuberance. Creamy yellow variations offer a more sophisticated feel and are often associated with rich, delicious foods. Think cheesecake! Lemon yellow is naturally associated with citrus, cleanliness and freshness.

NEGATIVE ASSOCIATIONS:
Cultural phrases like “yellow-bellied” and “yellow journalism” hint at the negative views of the color yellow. Historically, it has been used to describe cowardice and can sometimes reference questionable practices. In addition, yellow tones are sometimes associated with illness, and the color doesn’t generate a healthy look against many skin types.

For the most part, yellow can’t help but spread a decidedly positive feel wherever it’s found. The sunshine and warmth inherent in the color yellow offer a lighter and fresh mood. And because its variations don’t usually reflect any strong gender preferences, I think yellow offers the opportunity for a very sophisticated look. Where are you seeing yellow today?

Top 10 Marketing Moves for 2011 (part 2)

I still can’t believe we’re already ten days into 2011. Can you? Sometimes I think it’s easy to let January slip by us as we settle back into normal routines after holiday fun and traveling. It’s easy to do with the marketing efforts as well. I don’t want to do that! I want to begin right now taking 2011 by storm. Last week I shared the first half of my top 10 recommended Marketing Moves for 2011. Some of those recommendations, like an effective logo and a solid website, took business promotional efforts back to the basics. Some moves, like a “yes” mentality and a well-told story, were more toward the mindset variety in re-evaluating how we see the experience of our customers and how we communicate our story. For the second half of my list, I’ve included a few “essentials” that have made a big difference in my own marketing efforts as well as some that my clients are using.

6. Facebook Page — Yeah, I know. Why do I need a Facebook Page? I get that question a lot from both clients and colleagues. I also field a lot of questions about whether Facebook can be an effective marketing tool for a variety of businesses beyond the restaurant or retail sector. My answer is yes. And, I’ve included it as an “essential” because of how important it’s been in my own efforts to get the word out about a new company in the service industry called Small Pond Graphics. My business FB page has been invaluable in raising awareness among my existing network of colleagues and friends about my new business venture as well as in opening up opportunities for new business. And I don’t sell any specific products or make any widgets. My largest target audience is business-to-business, and FB has still given me solid marketing leads. That’s because every clientele whether direct consumers or business-to-business is made up of people. People want to work with people they know and people they feel they can make a direct connection with. Facebook provides that opportunity without the constraints of location.

7. A (Flexible) Plan — One of the biggest mistakes I see customers make in their promotional efforts is embarking on a marketing program without a clear plan. A clear plan requires setting goals that are specific and attainable, choosing marketing venues that match goals with the appropriate target audience, and executing the logistics effectively. If that plan isn’t in place, then you have no basis for determining whether marketing opportunities have the juice to make an impact on your bottom line. But, having a plan doesn’t mean being rigid. If you maintain a level of flexibility in your plans, you can keep a portion of your efforts (translation: your time and your budget) open for creative ideas or options that come along unexpectedly.

8. Multi-media Approach — Because your target audience absorbs information from many “channels” it’s important to consider relaying your marketing message in multiple channels as well. Yes, limiting your marketing venues to one place–a single brochure, just a website, or one print media outlet–can offer some exposure. But, repeating your message with a multi-media approach has exponential value in making a marketing impact. As you are making your marketing plan, consider overlapping messages through several channels like email campaigns, website features, social media as well as print media and face-to-face encounters.

9. Customer Database — Consumers today have an expectation that businesses and organizations are ready to make it personal when communicating their messages. Plus, potential clients have so many message flung their way that only the ones that are most immediate and most personal tend to rise above the fray. The starting point of meeting the new realities of customer interaction is developing a customer database. Gathering and categorizing information about your individual customers allows you to communicate with them consistently and in a meaningful way. It’s as simple as that. Start gathering email addresses, physical addresses and even information like birthdays and purchasing preferences today.

10. Partnerships — This particular marketing move has proven to be a very successful and inspiring effort for Small Pond Graphics over the last six months. That’s why I encourage it as an essential marketing move. It’s easy to think of your business as a lone wolf. But, those days are over. Conducting business focused on protecting yourself and your own control of the customer experience is outdated in today’s marketing climate. Partnering with other businesses you admire and respect can open up great opportunities for growth. Well-placed partnerships and collaboration allow you to expand your service offerings AND your customer base. Plus, I’ve found that working with smart people makes me smarter . Working with other creative people makes me more creative. It’s a win-win.

As my thinking on some of these 10 essential Marketing Moves grows, I plan to share a few more specific posts on their effectiveness as well as some stories from my own experience about their importance. Meanwhile, choose one and get started with making 2011 great for your marketing efforts!

Anatomy of a Logo

In my last post I promised that January was Logo Month around the Small Pond. Logo designs are one of very favorite kinds of projects because they are usually about saying the most with the most simplicity. I love the challenge of that balancing act. I’m hoping to take time this month to share some thoughts and ideas about logos and the process of designing them. A business or organization’s logo is the center point in its marketing and branding efforts. You see them everywhere. From the golden arches to the favorite team to the swoosh, logos are one of the most recognizable elements of a company’s visual image. And, often times, they work to promote a company or product without our even realizing it. When you drive by those arches, you probably don’t consciously think “Why that’s a McDonald’s restaurant!” No, you just instinctively know it because you’ve seen the golden “M” so many times in so many places. That’s the power of a logo. In graphic design circles, we call it an “identity.” That’s because when used consistently, your logo really becomes something that identifies your business in the marketplace.

So what makes up a logo? For this month’s first themed post, I thought I would share what I consider to be the anatomy of a logo. Depending on the type of business, organization or product it represents, these various elements might be used to create the most appropriate and effective visual identity. To illustrate my point, let’s look at this logo I developed last year for a new life-coaching company. It shows three elements of a logo that I feel are important to consider when determining your visual identity. [Loved working with my friend Andrea on this project. Here’s her website!]

1. Wordmark
Simply put, the wordmark is your business name. But, it’s not just the words themselves. Your wordmark is the WAY the words are written. It includes the font style, the arrangement of words or letters, and even the color. You’ll notice from the example above the “Inside Voice Coaching” has a specific arrangement with different font and scale choices for each word. When used consistently, this arrangement will be perceived as a whole, rather than the individual words and letters. So even without actually reading the words, the target audience will recognize that it represents the coaching company.

It is very common for brands to have more than one arrangement for their wordmark. A good logo should be flexible enough to offer options that will work in both horizontal and vertical applications as well as large and small. However, the various arrangements of a wordmark should maintain a consistent look with similar font and color treatment.

2. Icons
The swoosh. It’s a visual element  that represents Nike even when the word isn’t displayed. In fact, the swoosh may be even more widely recognized than any font that’s been used for the name of the company. Visual images have power. People are often drawn to “pictures” rather than words, especially given the number of words most people see every day. Creating an “icon” as part of your business or organization’s logo gives you an opportunity to tell a story about what you do or what products you offer. In the example above, both the figure of the man and the “talk bubble” serve as icons. They reinforce the entire business concept in a visual and more abstract way.

A logo design that includes one or more icons offers many branding opportunities that can be expanded throughout your marketing efforts. The icons provide additional components in your visual arsenal to make your brand visual even where your company name isn’t included. Icons might be used as bullet points or content cues on a website. They might adorn a shopping bag or a t-shirt. They might give that extra touch to the 2nd sheets of your printed letters. The list goes on.

3. Tag Line
It’s my word for the phrase you sometimes see adjacent to a logo offering more explanation. Marketing folks might call it a “positioning statement”. Not all logos require one, but in cases where the business concept is more abstract or where you want to expand the marketing message of a logo, it can be helpful. In the example above, the statement “promoting growth, change & development” offers a one-liner about the company philosophy. I usually recommend that a tagline be positioned in a logo so that it can be easily removed with the logo effectiveness still in tact.

Of course, not all these elements are used in every logo. I encourage my clients to look at what’s really necessary for representing their business across multiple marketing channels and over time. Sometimes the simplicity of a wordmark is all that’s needed to create the right image. Sometimes a tagline becomes redundant or overcomplicates. In these examples from past projects I’ve worked on, you’ll see that your logo’s anatomy doesn’t necessarily follow strict rules. Because one of the goals of a logo is to help your company or products stand out from the crowd, the priority is always communicating WHO you are and WHAT you do in an innovative way.

Leave your comments and questions about developing a logo here and I’ll offer my best expertise.

Top 10 Marketing Moves for 2011 (part 1)

Hello 2011! The New Year is the perfect time for businesses and organizations to evaluate their marketing efforts. It’s also a time of year when folks are putting together budgets and looking at ways to make their dollars more effective. I’ve been thinking a lot about fresh approaches this season. And that thought process involves boiling ideas down to their essential elements–taking a wish list and turning it into something that’s really doable.

When I meet with new business clients, they often ask me to prioritize for them what I feel are the most essential elements for marketing their new ventures. It makes sense. It’s important to set priorities before you can correctly allocate a limited budget. And, let’s face it. All budgets are limited.

So, I’ve been evaluating my list of “essentials” when it comes to marketing my own business and the dreams of my clients. I’ve settled on 10 recommended Marketing Moves for 2011. I’ll start with the first 5 here and share the rest in a second post.

1. A “Yes” Mentality — This one is more about mindset than anything else. I look at the hallmarks of small, local businesses and I see that the successful ones have a “yes” mindset. With every customer encounter, they are looking for a way to say “yes.” Even if they can’t do exactly what a customer asks, even if their services don’t exactly match what a customer needs, and even if saying “yes” means finding the phone number to another business the customer can try. This type of approach to working with customers makes a lasting impression. It fosters good recommendations and the word-of-mouth we covet. It creates a culture of service and builds relationships that have value beyond a single sale.

2. Brand Consistency — If a brand isn’t created, used and built upon consistently, it has no hope of producing good marketing results. In 2011, I’m looking at ways my clients can filter their brand through the unexpected areas of the customer experience. Every surface, every piece of paper, every product, every aspect of a business that touches a customer is a branding opportunity. And, creating consistency isn’t that difficult. It usually boils down to paying attention to the little things like repeated phrases, correctly selected fonts, color choices. And it involves thinking creatively about how you want a customer to experience your products, services and environment.

3. An Effective Logo — Without question, I believe an effective logo is the center point of any business’ marketing and branding efforts (aside from actually delivering the goods, of course). It is the most recognizable image of a company or organization and when used consistently becomes what visually defines it. That’s a powerful marketing tool. I almost always recommend a well-designed logo as the first marketing investment for a new business.

[Programming Note: This year I’m developing monthly content themes for sharing ideas and experience here on Plop! and on the Small Pond Facebook page. January is LOGO month! So, stay tuned for some more comprehensive thoughts on creating an effective logo and how it can benefit your business.]

4. Your own well-told story — I’ve seen so much about “story-telling” over the last few months. It’s the new watch phrase in marketing communications. But, I have to admit; I like it. Each business–large or small, start-up or third generation–has a unique story to tell. Often the key to engaging with customers is communicating that story effectively with information that matters to the target audience. Approaching a company’s “message” as a unique story takes it away from the same-old marketing spiel and more into the realm of people-centered communication to which customers can relate. In addition, the “story-telling” approach is a flexible one. It allows for both past, present and future and for the message to evolve in the same way a real company does.

5. Website — This one may seem obvious, but I still get asked the question. “Do I need a website?” The answer is unequivocably “yes.” The internet is the chief source for consumer and business-to-business research on products and services. A company that doesn’t have a web presence in some form or another immediately takes a hit image-wise in terms of remaining current and exuding professionalism. Today, marketing without a website can actually become frustrating and off-putting for customers. In addition, a custom website offers a ready vehicle for shary that story I mentioned before.

Look for part 2 of the list next Monday. Meanwhile, what’s on YOUR list of marketing essentials for 2011?

reading log . Just Kids

I saw last week that the book Just Kids by Patti Smith won the National Book Award for non-fiction this year, and it made me think about the book again. I enjoyed reading it earlier this year, and have seen a few great interviews with Smith about it as well. It’s been a while since I’ve written about books, so I thought I would share a few thoughts about this one.

Just Kids is a poignant memoir of the love affair and life-long friendship between Patti Smith and Robert Mapplethorpe, two artists who became symbols of the alternative art culture of the early 1970s and whose iconic status in greater pop culture continues today. The staccato prose of the writing took some getting used to, and the rapid pace of Smith’s descriptions of encounters with poets and authors and musicians was at times dizzying. I really enjoy the stream of consciousness style, however, and I suppose her approach to recounting the pair’s activities matched the random nature of the times and the evolution of that particular sub-culture.

I’ll have to admit that there were a lot of names in Just Kids that I didn’t recognize. I’m just barely a child of the 70s and I guess my younger cultural experiences didn’t follow the same circles as those of the Hotel Chelsea scene. There were many names I knew I should recognize and felt a little tuned out because I didn’t — lost my official “artist” badge in a couple of instances, I’m sure. In fact, there were times when I felt I’d fallen into some giant cocktail party game of name-dropping. But, the people who took up the volume of Smith’s remembrance emerged as “characters” I learned in a new way.

I was quite enamored by the story as a whole and particularly by the ebb and flow of the relationship between Smith and Mapplethorpe. It was an interesting study of muse and artist, of friendship, of family created out of common loves and of the weathering of change. And of course, the emergence of both the artists’ “voices” in prose, photography and song is unique and compelling.

The way Smith described the end of Mapplethorpe’s life, her continued protectiveness of him and his vision, and her process of letting him go was very moving for me. It spoke volumes about life lived entwined with another person and the realities of how that type of relationship changes by necessity over time. The poignancy of the last chapters of their relationship and Mapplethorpe’s death perhaps highlight some of the ways I was disappointed with the book. The close of their story made me cry. It moved me. It showed me her grief at losing the person who was so influential in her life. It made me feel her grief over how situations change–both for good and bad. But, in many ways it was the first time I felt I really saw her in the book.

For much of the book, I felt as if Smith was painting a picture for me. Yes, that’s partly what a memoir is, but it seemed she was trying to portray a contrived image of herself. It was clear in much of the book that her goal was to emphasize Mapplethorpe, but her perspective and role in his life would have gained greater credibility from more of that rawness I saw at the end.

For me, she didn’t answer the “oprah question.” You know, the question every onlooker would ask. She didn’t seem to address with any depth her own feelings about the delving of Mapplethorpe into the gay culture he became so synonymous with. They were lovers. And young lovers at that. At a time in their lives when both their artistic visions and their forays into adulthood were very new. That’s a very powerful relationship. The woman who described her own fantasies of being Baudelaire’s muse seemed completely detatched from the fact that her lover was hustling in male prostitution. She seemed almost indifferent to his decision to pursue a homosexual lifestyle. For someone who throughout the rest of the book infused so much meaning into small details and chance encounters, it seemed just a little too cosmopolitan. I was amazed by her acceptance of Mapplethorpe’s choices, and I recognize that acceptance as one thing that made their relationship so enduring and impactful for the two of them. But, I wanted to see her care. I wanted to see her work through the emotions of that change in their relationship. It would have brought a very human perspective to the “starting gun” affect his work continues to have in our culture.

All in all, I really enjoyed Just Kids as a memoir, as a record of a very intriguing time and a very intriguing art “scene.” I just wish that in her zest to show me Mapplethorpe, Smith would have shown me more of herself as well.

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